Order and Communication Policy

Home Holistix – Order & Communication Policy

At Home Holistix, we are committed to providing a professional, secure, and transparent experience for all customers.

Communication

All business communication is conducted exclusively through:

We do not conduct business, order processing, or customer support through third-party messaging platforms such as WhatsApp, Telegram, or similar services.

Ordering Process

All orders must be placed directly through our website. This ensures:

  • Secure payment processing.
  • Accurate order tracking.
  • Verified inventory availability

We do not accept orders, payments, or arrangements outside of our official website.

Shipping Policy

We currently ship within the continental United States (CONUS).

Shipping availability is determined at checkout based on the delivery address. If an item is available for purchase on our website, it is eligible for shipping within supported regions.

For large or specialty items (such as saunas or cold plunge systems), additional delivery coordination may be required after purchase.

Third-Party & Reseller Inquiries

We welcome interest from other businesses; however:

  • All customers must place orders directly through our website.
  • We do not manage third-party customer relationships.
  • We do not provide off-platform coordination or fulfillment arrangements.

For any partnership or bulk inquiries, please contact us via email with detailed information about your business.

Fraud Prevention & Security

To protect our customers and business:

  • We reserve the right to refuse or cancel suspicious orders.
  • We do not engage in off-platform transactions.
  • All communications are documented through official channels.

Questions

If you have any questions regarding products, shipping, or policies, please contact us via our website or email. We are happy to assist.

Home Holistix
Elevating wellness through trusted, high-quality solutions.